Multi Unit Sales Manager

Multi Unit Sales Manager

Multi Unit Sales Manager

City Bloomingdale
State IL




Bonus Eligible Yes
Description Pillar Hotels & Resorts Multi-Property Sales Manager

Scope:

Plans and administers sales polices and programs to foster and promote hotel patronage for 2 or more properties by selling hotel guestrooms, catering services, and banquet facilities through direct client contact to maximize total rooms revenues and profits performing the following duties.
Primary Responsibilities:

Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotels
Ensures that predetermined sales expectations are met or exceeded at each hotel.
Develops and maintains relationships with key clients in order to produce group and/ or convention business at each hotel.
Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines for each hotel. Confirms agreements in writing and forwards document to client and affected hotel departments.
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
Forecasts and accurately records and all bookings and cancellations for each hotel.
Develops and maintains marketing plans and sales budgets with the General Manager
Provides sales training to staff of hotels as applicable.
Analyzes Reenue Management strategy using such tools as Star reports, demand analysis and applicable front office systems for each hotel.
Schedules sales appointments.
Conducts a required amount of cold calls.
Organizes, maintains, and tracks sales data for each hotel.
Attends and represents company at trade shows and city-wide conventions.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Maintains a professional image at all times through appearance and dress.
Follows company policies and procedures and is able to effectively communicate them to subordinates.
Fulfills Manager on Duty shifts.
Note: Other duties as assigned by supervisor or management

Relationships:

Internal: All hotel departments: To communicate client expectations.
Reservations: To confirm guestroom availability.
National and Regional Sales: Share leads and account and client Information.

External: Guests: To provide service.
Travel Agencies: To promote hotel services and generate business.
Competition: To stay informed of competitive strategies and business conditions.
CVB: To promote hotel services and generate business.


Requirements Qualifications:

Education/Experience: High School diploma or equivalent. A minimum of two years work experience in sales field is preferred. Special consideration will be given to those who exhibit exemplary performance.

Certification and/or License Requirement: Alcohol awareness certification as required by local or state government agency.

Skills:
Interpersonal skills.
Sales/negotiating abilities.
Attention to detail.
Computer Skills.
Planning and organizational abilities.

Working Conditions:
Will be required to work nights, weekends and holidays.
Will be required to work in fast paced environment.

Organizational Structure:

Reports to: General Manager

Job title also known as: Group Rooms Sales Manager, Conference Sales Manager


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6031 CONNECTION DRIVE, STE 500 IRVING, TEXAS 75039 COMPANY PORTFOLIO SITE MAP CONTACT US HOME CAREER OPPORTUNITIES

Resort & Hotel Management Companies: Pillar Hotels and Resorts Texas

Pillar Hotels and Resorts located in Irving, Texas

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