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For your reference, we have included the original job posting below.
Senior Sales Engineer
Job Number:
43346804
Company Name:
Confidential Company
Job Location:
Chicago, IL Us
Job Category:
Sales & Sales Management
Salary:
$135K to $160K
Senior Sales Engineer
The Sales Engineer is the technical lead on the account team, responsible for technical and business requirements discovery, telecommunications and CPE solution design/engineering/consulting, proposal preparation support and technical presentations to customers for Qwest’s full suite of products and solutions.
Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions
Creatively designs solutions for customers using the best mix of Qwest and vendor-partner products. Alters the design as needed to result in the customer choosing the Qwest solution
Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution
Builds relationships with customers serving as the technical liaison from pre-sales to post-sales
Responsible for growing strategic product sales and revenue through proactive engagement with customers
Participates in strategic and tactical account planning
Follows industry technology trends through self-study and formal training and shares that knowledge with customers
Clearly communicates the customer design to the teams responsible for ordering, implementation and ongoing support
Provides technical training and development support to the local branch
Leads internal cross-functional teams to obtain required approvals of non-standard designs for customers
A good candidate has a strong technical background in layers 1 through 3 of the OSI model and knowledge of the characteristics of various applications that ride over data networks (i.e. the performance requirements of packetized voice and video and of various data applications), has a desire to sell and is comfortable looking for opportunities once introduced to a customer. Prior experience as a Sales Engineer isn’t required; but rather the skills and knowledge needed to be effective. Specifically:
Business and technical requirements discovery; ability to craft a solution based on those requirements
Strong written and verbal communication skills
Strong presentation skills
Technical knowledge:
Customer premises communication (data, video, voice) equipment from major vendors
IP routing and switching
Internet and MPLS-VPN architecture
Voice and VoIP technologies and products
TDM, SONET and Ethernet technologies and products
Data center infrastructure and networking
Qualifications:
Bachelors degree in Engineering or a related field and/or 6-10 years of equivalent experience in sales engineering, systems engineering (networking services, telephony, IP networking equipment), and/or sales
Strong knowledge of internetworking designs and their applications, to include IP subnetting and complex routing techniques on LAN/WAN networks, IP Telephony, Security, network diversity applications and other technical skills documented above
Consultative selling and customer questioning techniques in order identify new opportunities, sell within in existing accounts and maintain the role of trusted advisor to both the customer and sales team
Industry leading certifications preferred (Cisco, Juniper and others)
Effective presentation, analytical, communications and customer relationship skills
Proficiency with MS Outlook, Word, Excel, PowerPoint and Visio
Strong project management skills
Ability to work autonomously on multiple projects and associated deliverables. Time management skills are a critical requirement
Valid Driver’s License with satisfactory driving record
